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American Cruise Lines Protection Plan

Schedule of Benefits

Maximum Limit (Per Person)

Trip Cancellation

100% of Insured Trip Cost

Trip Interruption

100% of Insured Trip Cost

Trip Delay (Maximum of $150 per day)

$750

Missed Connection

$500

Baggage & Personal Effects Loss

$1,000

Baggage Delay

$250

Medical Expense

$50,000

Dental

$500

Emergency Evacuation & Repatriation of Remains

$100,000

Accidental Death & Dismemberment

$25,000

EXTRA COVERAGE
(when purchased within 14 days of Initial Trip Payment)

  • Pre-Existing Medical Condition Exclusion Waiver

    PRE-EXISTING MEDICAL CONDITION EXCLUSION WAIVER
    The Insurer will waive the pre-existing medical condition exclusion up to a maximum of the first $25,000 of Trip Cost per person if the following conditions are met:
    1. This plan is purchased within 14 days of making the Initial Trip Payment;
    2. The amount of coverage purchased equals all prepaid nonrefundable payments or deposits applicable to the Trip at the time of purchase, and the cost of any subsequent arrangement(s) added to the same Trip are insured within 14 days of the date of payment or deposit for any subsequent Trip arrangement(s)
    3. All Insured’s are medically able to travel when plan cost is paid.

    ELIGIBILITY, EFFECTIVE & TERMINATION DATES
    Eligible Persons
    Travelers who enroll, accept and purchase coverage through the Travel Supplier no later than final Trip payment and prior to departing on their Trip.
    Effective Date: After any required Enrollment Form is completed, Trip Cancellation coverage will be effective for an Insured at 12:01 a.m. Standard Time on the date following receipt by the Insurer or the Insurer’s authorized representative of any required plan cost. All other coverages will begin on the later of:
    (a) 12:01 a.m. Standard Time on the scheduled Departure Date shown on the travel documents or
    (b) the date and time the Insured starts his/her Trip, provided any required plan cost has been paid.
    Termination Date: All coverage, other than Trip Cancellation, ends on the earlier of:
    (a) the date the Trip is completed;
    (b) the scheduled Return Date;
    (c) the Insured’s arrival at the Return Destination on a round Trip, or the Destination on a one-way Trip.
    The Trip Cancellation coverage ends on the earliest of:
    (a) the cancellation of the Insured’s Trip; or
    (b) the date and time the Insured starts on his/her Trip.
    Extension of Coverage:
    All coverage (except Trip Cancellation) will be extended, if:
    (a) the Insured's entire Trip is covered by the plan; and
    (b) the Insured's return is delayed by one of the Unforeseen reasons specified under Trip Cancellation and Interruption or Trip Delay.
    This extension of coverage will end on the earlier of:
    (a) the date the Insured reaches his/her Return Destination; or
    (b) 7 days after the date the Trip was scheduled to be completed.
    Baggage Continuation of Coverage: If an Insured’s Baggage, passports, and visas are in the charge of a charter or Common Carrier and delivery is delayed, coverage for Baggage and Personal Effects and travel documents will be extended until the Common Carrier delivers the property to the Insured. This extension does not include Loss caused by the delay.

    GENERAL EXCLUSIONS
    This plan does not cover any loss caused by or resulting from
    (a) intentionally self-inflicted Injury, suicide, or attempted suicide of the Insured, Family Member, Traveling Companion or Business Partner while sane or insane;
    (b) pregnancy, childbirth, or elective abortion, other than Complications of Pregnancy;
    (c) participation in professional athletic events, motor sport, or motor racing, including training or practice for the same;
    (d) mountaineering where ropes or guides are normally used. The ascent or descent of a mountain requiring the use of specialized equipment, including but not limited to pick-axes, anchors, bolts, crampons, carabineers, and lead or top-rope anchoring equipment;
    (e) war or act of war, whether declared or not, civil disorder, riot, or insurrection;
    (f) operating or learning to operate any aircraft, as student, pilot, or crew;
    (g) air travel on any air-supported device, other than a regularly scheduled airline or air charter company;
    (h) loss or damage caused by detention, confiscation, or destruction by customs;
    (i) any unlawful acts, committed by the Insured, a Family Member, or a Traveling Companion, or Business Partner whether insured or not;
    (j) if the Insured’s tickets do not contain specific travel dates (open tickets);
    (k) use of drugs, narcotics, or alcohol, unless administered upon the advice of a Physician;
    (l) any failure of a provider of travel related services (including any Travel Supplier) to provide the bargained for travel services or to refund money due the Insured;
    (m) Experimental or Investigative treatment or procedures;
    (n) any loss that occurs at a time when this coverage is not in effect;
    (o) traveling for the purpose of securing medical treatment;
    (p) care or treatment which is not Medically Necessary;
    (q) any Trip taken outside the advice of a Physician;
    (r) financial default;
    (s) PRE-EXISTING MEDICAL CONDITION EXCLUSION: The Insurer will not pay for any Loss or expense incurred as the result of an Injury, Sickness or other condition of an Insured, Traveling Companion, Business Partner, or Family Member which, within the 60 day period immediately preceding and including the Insured’s coverage effective date: (a) first manifested itself, worsened or became acute or had symptoms which would have prompted a reasonable person to seek diagnosis, care or treatment; (b) for which care or treatment was given or recommended by a Physician; (c) required taking prescription drugs or medicines, unless the condition for which the drugs or medicines are taken remains controlled without any change in the required prescription drugs or medicines.

    EXCESS INSURANCE LIMITATION
    The insurance provided by the Policy for all coverages except Trip Cancellation and Interruption and Baggage and Personal Effects Loss shall be in excess of all other valid and collectible insurance or indemnity. If at the time of the occurrence of any Loss payable under the Policy there is other valid and collectible insurance or indemnity in place, the Insurer shall be liable only for the excess of the amount of Loss, over the amount of such other insurance or indemnity, and applicable Deductible.

    TRIP CANCELLATION & INTERRUPTION
    The Insurer will pay a benefit, up to the Maximum Limit shown on the Schedule, if an Insured cancels his/her Trip or is unable to continue on his/her Trip due to the following Unforeseen events
    (a) Sickness, Injury or death of an Insured, Family Member, Traveling Companion, or Business Partner;

    1) Injury or Sickness of an Insured, Traveling Companion or Family Member traveling with the Insured must be so disabling as to reasonably cause a Trip to be cancelled or interrupted, or which results in medically imposed restrictions as certified by a Physician at the time of Loss preventing your continued participation in the Trip.
    2) The Insured must cancel or interrupt his/her Trip due to Injury or Sickness of a Family Member not traveling with the Insured.
    3) Injury or Sickness of the Business Partner must be so disabling as to reasonably cause the Insured to cancel or interrupt the Trip to assume daily management of the business. Such disability must be certified by a Physician.

    (b) Inclement Weather causing delay or cancellation of travel;
    (c) Strike resulting in complete cessation of travel services at the point of departure or Destination;
    (d) the Insured’s Primary Residence being made Uninhabitable by Natural Disaster, vandalism, or
    burglary;
    (e) the Insured, or a Traveling Companion being subpoenaed, required to serve on a jury, hijacked, or quarantined;
    (f) the Insured or Traveling Companion is involved in or delayed due to an automobile accident, substantiated by a police report, while en route to the Insured’s Destination;
    (g) Terrorist Incident in a City listed on the Insured’s itinerary within 30 days of the Insured’s scheduled arrival.

    SPECIAL NOTIFICATION OF CLAIM
    The Insured must notify Travel Guard as soon as reasonably possible in the event of a Trip Cancellation or Interruption claim. If the Insured is unable to provide cancellation notice within the required timeframe, the Insured must provide proof of the circumstance that prevented timely notification.
    Trip Cancellation Benefits: The Insurer will reimburse the Insured for forfeited Trip Cost up to the Maximum Limit shown on the Schedule for Trips that are canceled prior to the scheduled departure for their Trip due to the Unforeseen events shown above.
    Trip Interruption Benefits: The Insurer will reimburse the Insured up to the Maximum Limit shown on the Schedule for Trips that are interrupted due to the Unforeseen events shown above
    (a) forfeited, insured Trip Cost, and
    (b) additional transportation expenses incurred by the Insured, either

    (i) to the Return Destination; or
    (ii) from the place that the Insured left the Trip to the place that the Insured may rejoin the Trip; or
    (b)   additional transportation expenses incurred by the Insured to reach the original Trip Destination if the Insured is delayed, and leaves after the Departure Date. However, the benefit payable under (b) and (c) above will not exceed the cost of economy airfare or the same class as the Insured’s original ticket less any refunds paid or payable by the most direct route.

    SINGLE OCCUPANCY
    The Insurer will reimburse the Insured, up to the Trip Cancellation and Interruption Maximum Limit shown on the Schedule, for the additional cost incurred during the Trip as a result of a change in the per person occupancy rate for prepaid, non-refundable travel arrangements if a person booked to share accommodations with the Insured has his/her Trip cancelled or interrupted due to the Unforeseen events shown in the Trip Cancellation/Interruption section and the Insured does not cancel.

    TRIP DELAY
    The Insurer will reimburse the Insured up to the Maximum Limit(s) shown on the Schedule for Reasonable Additional Expenses until travel becomes possible if the Insured’s Trip is delayed 6 or more consecutive hours from reaching their intended Destination as a result of a cancellation or delay of a regularly scheduled airline flight for one of the Unforeseen events listed below:
    (a) the Insured or Traveling Companion is quarantined;
    (b) Common Carrier delay;
    (c) the Insured’s or Traveling Companion’s lost or stolen passports, travel documents, or money;
    (d) Natural Disaster; or
    (e) Injury or Sickness of the Insured or Traveling Companion.
    Incurred expenses must be accompanied by receipts.
    This benefit is payable for only one delay per Insured, per Trip.
    If the Insured incurs more than one delay in the same Trip the Insurer will pay for the delay with the largest benefit up to the Maximum Limits shown on the Schedule.
    The Insured Must: Contact Travel Guard at 1.866.630.1138 as soon as he/she knows his/her Trip is going to be delayed more than 6 hours.

    MISSED CONNECTION
    If while on a Trip the Insured misses a Trip departure resulting from cancellation or delay of 3 or more hours of all regularly scheduled airline flights due to Inclement Weather or Common Carrier caused delay, the Insurer will reimburse the Insured up to the Maximum Limit shown in the Schedule for
    1. additional transportation expenses incurred by the Insured to join the departed Trip;
    2. pre-paid, non-refundable trip payments for the unused portion of the Trip.

    The Common Carrier must certify the delay of the regularly scheduled airline flight.

    MEDICAL EXPENSE BENEFIT
    If, while on a Trip, an Insured suffers an Injury or Sickness that requires him or her to be treated by a Physician the Insurer will pay the Reasonable and Customary Charges, up to the Maximum Limit(s) shown on the Schedule of Benefits or Declarations Page. The Insurer will reimburse the Insured for Medically Necessary Covered Expenses incurred to treat such Injury or Sickness within one year of the date of the accident that caused the Injury or the onset of the Sickness

    provided the initial treatment was received during the Trip. The Injury must occur or the Sickness must begin while on a Trip, while covered under the policy.
    Covered Expenses:
    The Insurer will pay for:

  • services of a Physician or Registered Nurse (R.N.);
  • Hospital charges;
  • X-ray(s);
  • local ambulance services to or from a Hospital;
  • artificial limbs, artificial eyes, artificial teeth, or other prosthetic devices;
  • the cost of emergency dental treatment only during a Trip limited to a Maximum Limit shown in the Schedule. Coverage for emergency dental treatment does not apply if treatment or expenses are incurred after the Insured has reached his/her Return Destination, regardless of the reason. The treatment must be given by a Physician or dentist;
    Advance Payment: If an Insured requires admission to a Hospital, Travel Guard will arrange advance payment, if required. Hospital confinement must be certified as Medically Necessary by the attending Physician.

    This is not a complete description of all benefits and limitations. For full terms and conditions of coverage, ask your Vacations To Go cruise counselor. Prices, terms, and conditions listed in this summary are subject to change without notice, and need to be reconfirmed with your Vacations To Go cruise counselor at the time of booking.

    If you book a cruise with American Cruise Lines, you can purchase insurance from American Cruise Lines or from the independent insurance provider, CSA. Click here to see details of the CSA Vacation Guarantee.


  • Speak to a Cruise Specialist
    800-338-4962

    Open Mon-Fri 5:30am to 1am, Sat 8am to 8pm, Sun 9am to 10pm, CST