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Silversea Guestcare

Optional Travel Insurance Program

For your convenience, Silversea makes available an optional travel protection plan designed especially for their guests: Silversea GuestCare.

The following information is a summary of GuestCare's benefits and services and is subject to change. A brochure detailing the coverage terms and conditions, including the pre-existing condition exclusion and other applicable limitations, will be sent with your Pre-Cruise Packet prior to sailing. Each of the benefits is subject to the limits listed on the Schedule of Coverage and Services as shown and is subject to change.

Trip Cancellation
Up to 100% of Trip Cost
Reimburses your prepaid, non-refundable expenses if you must cancel your trip due to a covered reason.
Maximum coverage: $100,000. Protect your trip before your final trip payment date to be eligible for pre-existing medical conditions coverage*.

Trip Interruption
Up to 100% of Trip Cost
Reimburses the unused, non-refundable portion of your trip and the increased transportation costs to return home or to continue your trip due to a covered reason. Maximum coverage: $100,000.

Emergency Medical and Dental
$75,000
Provides reimbursement for covered expenses incurred during your trip due to covered medical and dental emergencies. No deductible. $750 maximum for emergency dental care.

Emergency Transportation
$250,000
Provides benefits for medically necessary transportation to the nearest appropriate facility following a covered illness or injury during your trip. May also cover the cost of your transportation back home following a covered illness or injury.

Travel Delay
$1,000
Reimburses up to $300 per day per person for additional travel and lost prepaid expenses if your trip is delayed for a covered reason*. May also reimburse additional transportation expenses if you miss your cruise because of a covered delay.

Baggage Loss/Damage
$3,000
Provides benefits for the loss, damage, or theft of baggage and personal effects.

Baggage Delay
$1,000
Reimburses the reasonable additional purchase of essential items during your trip if your baggage is delayed or misdirected by a common carrier*. Receipts for emergency purchases are required.

24-Hour Hotline Help
Included
Our multilingual team of problem solvers is always available to help with medical and travel-related emergencies.

Concierge
Included
Let our experts select a restaurant and reserve the best table, locate hard-to-find event tickets, and more.

NOTE: Silversea GuestCare is not available for bookings made outside of the US, Canada and South America.

Purchasing Travel Insurance
For US residents outside of the State of New York, Silversea offers a travel insurance plan for the full purchase price of your cruise as well as air and/or land program costs to safeguard your investment and provide peace of mind during your travels. Silversea’s cancellation penalties are strictly enforced. For your convenience, if you (or your travel professional) have indicated you wish to purchase trip protection, the cost of the plan, which is based upon your total vacation price, will be included upon your cruise invoice. To receive this valuable protection, simply remit the amount indicated to Silversea via your Travel Agent or Cruise Consultant along with your cruise payment. For more information, please refer to the information below.

*Terms, conditions, and exclusions apply. This is a brief description of the benefits this plan provides. Plan(s) only available to U.S. residents and may not be available in all jurisdictions. Plan pricing includes the cost of insurance and assistance benefits. Pricing breakdown is available on request and will be provided upon purchase.

Insurance benefits underwritten by Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101-C series or 101-P series. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company dba Allianz Global Assistance or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Plans include insurance benefits and assistance services. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties.

This is not a complete description of all benefits and limitations. For full terms and conditions of coverage, ask your Vacations To Go cruise counselor. Prices, terms, and conditions listed in this summary are subject to change without notice, and need to be reconfirmed with your Vacations To Go cruise counselor at the time of booking.

If you book a Silversea cruise, you can purchase insurance from Silversea or from the independent insurance provider, Generali Global Assistance (formerly CSA Travel Protection). Click here to see details of the Go Plan from Generali Global Assistance.