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Royal Caribbean CruiseCare
With the CruiseCare Cancellation Penalty Waiver, if your plans go awry and you cancel - or interrupt - your cruise vacation (for specified reasons), Royal Caribbean will waive the non-refundable cancellation provision of your cruise ticket contract and pay you IN CASH the value of the unused portion of your prepaid cruise vacation.
In addition, should you or your traveling companion need to cancel for "any other reason", you may be eligible for cruise credits - up to 75% of the non-refundable, prepaid cruise vacation cost.
Guests must cancel their cruise prior to departure and must request a refund through the program administrator to be eligible for cash reimbursement or future cruise credits, as applicable. Credits expire one year after the issue date, are nontransferable, and are not applicable to holiday or inaugural sailings. Credits have no cash value and, if applied to a reservation of lesser value, will not result a cash refund of any difference. Credits may not be used for deposits, only final payment, and can be used only on the cruise brand originally reserved. Only original copies of credit letters will be accepted; copies or altered letters may not be used.
Note: The plan cost is fully refundable if you are canceling outside of Royal Caribbean International's published penalty period. Prices are subject to change without notice. The plan cost may be paid at any time from deposit up to and including final payment; however, the CruiseCare Cancellation and Interruption Penalty Waiver takes effect only upon payment of the plan cost in addition to any required cruise deposit. Payment of your cruise fare deposit amount without the plan cost will not activate this program.
CruiseCare Travel Insurance provides cancellation and interruption protection for independently reserved air, as well as coverages to protect you during your covered Trip, as follows: Trip Cancellation for Independently Booked Air up to Total Original Airfare Cost.
Trip Interruption for Independently Booked Air up to 150% of Total Original Airfare Cost.
Trip Delay up to $500: If you miss the departure of your trip due to carrier-caused delays or other covered reasons, the plan reimburses you for additional accommodations, meals and "catch-up" transportation expenses.
Baggage Protection: If your baggage or personal property is lost, stolen, or damaged, the plan will cover up to $1,500 . If your bags are delayed or misdirected for more than 24 hours, the plan will reimburse you up to $500 for the purchase of necessary personal items.
Medical Expenses up to $10,000: Should you become injured or sick during your vacation, the plan will reimburse you for necessary medical expenses for up to one year from the date of your accident or illness. This coverage is especially important, as Medicare and many private insurance policies generally do not cover you outside of the U.S. or Canada, and many HMOs do not cover you outside their provider area.
Emergency Evacuation up to $25,000: In the event that a covered illness or injury requires air or ground transportation to a specialized facility or to return home, the plan provides for covered medical services and supplies (coordinated by our 24-hour Assistance provider, to help ensure your safe transport).
CruiseCare Worldwide Emergency Assistance provides 24-hour assistance services, including; pre-trip health, safety and weather information; assistance with travel changes; lost luggage assistance; emergency cash transfer assistance; medical consultation and monitoring; emergency legal assistance; emergency medical and dental assistance; lost travel document assistance; and emergency medical payment assistance.
This is not a complete description of all benefits and limitations. For full terms and conditions of coverage, ask your Vacations To Go cruise counselor. Prices, terms and conditions listed in this summary are subject to change without notice and need to be reconfirmed with your Vacations To Go cruise counselor at the time of booking.
If you book a Royal Caribbean cruise, you can purchase insurance from Royal Caribbean (CruiseCare) or from the independent insurance provider, CSA. Click here to see details of the CSA Vacation Guarantee.
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