Optional Travel Insurance Program
For your convenience, Silversea makes available an optional travel protection plan designed especially for their guests: Silversea GuestCare.
The following information is a summer of GuestCare's benefits and services and is subject to change. A brochure detailing the coverage terms and conditions, including the pre-existing condition exclusion and other applicable limitations, will be sent with your Pre-Cruise Packet prior to sailing. Each of the benefits is subject to the limits listed on the Schedule of Coverage and Services as shown and is subject to change.Trip Cancellation & Interruption Protection
Should you need to cancel or interrupt your cruise for covered reasons (such as an unforeseen medical condition affecting you, your traveling companion, or an immediate family member), you would be reimbursed for covered cancellation penalties and/or the value of the unused portion of your trip and other covered expenses, up to your full cruise vacation cost.Trip Delay
Should you miss the departure of your cruise due to weather-related flight cancellations, equipment failure of an aircraft, or other covered reasons, you would be reimbursed for reasonable additional expenses for accommodations, meals, and one-way Economy Air ticket.Baggage & Personal Effects Protection
If your baggage or its contents were to be lost, stolen, or damaged, you would be reimbursed for the cost of repair or replacement.Baggage Delay
If your checked baggage were delayed for over 24 hours the plan would reimburse you for your purchase of essential items.Worldwide Travelers' Assistance
GuestCare also provides a Travelers' Assistance Hotline offering 24-hour-a-day, worldwide access to a broad range of services.Accident and Sickness Medical Expenses & Emergency Evacuation
Should you experience a covered sickness or injury during your cruise vacation, you would be reimbursed for your covered medical expenses. In addition, GuestCare would also arrange for, and pay the cost of, emergency air or ground ambulance transportation in the event of a medical emergency. These are especially valuable benefits because Medicare and many private insurance policies generally do not cover medical expenses incurred overseas.Coverage for Pre-Existing Conditions
Many travel insurance plans do not provide coverage to travelers who must cancel or interrupt their trip as the result of a medical condition that existed at the time the plan is purchased. Unlike those plans, Silversea has arranged for the Pre-Existing Condition Exclusion to be waived from Silversea's GuestCare plan, if the plan cost is paid no later than your final trip payment.Purchasing GuestCare Insurance
The cost of this important protection will be conveniently added to your cruise invoice unless declined at time of booking or final payment. To receive this valuable protection, simply remit the amount indicated to your Vacations To Go cruise counselor along with your cruise payment. The plan cost must be paid in order for the plan to be effective. For more information and applicable plan costs, please consult your Vacations To Go cruise counselor or refer to the pamphlet in your Pre-Cruise Packet.Silversea GuestCare Schedule of Coverage and Services
*NOTE: Maximum Cruise Vacation Cost for World Cruises (full voyage or segments thereof) may not exceed $70,000 per guest ($140,000 for single suite occupancy). For all other cruises, the maximum Cruise Vacation Cost may not exceed $50,000 per guest ($100,000 for single suite occupancy).
Silversea strongly encourages the purchase of the optional SilverSea GuestCare plan for the full purchase price of your cruise as well as air and/or land program costs to safeguard your investment and provide peace of mind during your travels. Silversea's cancellation penalties are strictly enforced. GuestCare plan costs are non-refundable within 90 days of sailing.
GuestCare is underwritten by National Union Fire Insurance Company of Pittsburgh, PA under Policy #9500346. Executive offices: New York, NY, a Member Company of American International Group. Assistance Services are provided by AXA Assistance, USA. The Policy does NOT provide basic hospital, basic medical or major medical insurance as defined by the New York State Insurance Department.
This plan was designed and is administered by BerkelyCare.
IN CALIFORNIA: BerkelyCare is a service mark of Aon Direct Insurance Administrators, CA Insurance License # 0795465. IN ALL OTHER STATES: BerkelyCare is a division of Affinity Insurance Services, Inc. in all states other than CA, except: AIS Affinity Insurance Agency, Inc. in MN and OK and AIS Affinity Insurance Agency in NY.
This is not a complete description of all benefits and limitations. For full terms and conditions of coverage, ask your Vacations To Go cruise counselor. Prices, terms, and conditions listed in this summary are subject to change without notice, and need to be reconfirmed with your Vacations To Go cruise counselor at the time of booking.
If you book a Silversea cruise, you can purchase insurance from Silversea or from the independent insurance provider, Generali Global Assistance (formerly CSA Travel Protection). Click here to see details of the Go Plan from Generali Global Assistance.