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Travel Protection
Silversea has partnered with Allianz to give you peace of mind from the moment you book your cruise until you return home. Allianz Travel Insurance provides you with flexibility and support if your trip doesn’t go quite as planned.
The information below is for US residents outside the states of New York or Hawaii.
The information below is for US residents outside the states of New York or Hawaii.
Why protect your voyage?
Receive 24/7 professional support for covered situations that arise before or during your trip, including:
- Cancelling your trip due to unexpected illness
- Taking care of a sick or injured traveling companion
- Having to end your trip early due to a family emergency
- Dealing with a flight delay or cancellation
- Benefits for lost or stolen luggage
- Missing your cruise departure after a covered flight delay
Protection designed for you
We offer the Expedition Plan for trips with an investment under $100k per person and provide a range of alternative plans tailored to meet the specific needs of your journey.
Who we are
As a leader in the specialty insurance and assistance industry, Allianz Global Assistance takes great pride in offering our customers the best possible protection for some of the most important experiences in their lives. Every year, millions of people around the world trust us to protect travel plans, event ticket purchases, registration fees, and more.
Our promise to you
Your satisfaction is our priority. We are pleased to provide you 15 days to review your plan. During this period, if you're not satisfied for any reason, you may cancel your plan and receive a full refund of the plan price. After this period, the plan price is nonrefundable. Please note, no refund is available if the trip has started, a claim has been filed, or the policy has ended. Cancellation rules may vary by plan and state. See your plan for your plan's cancellation rules.
Please Note: The plan shown below is not available to residents of NY or WA.
Insurance Benefits
Plan underwritten by Jefferson Insurance Company or BCS Insurance Company, depending on your plan and state of residence. Coverage is per person unless stated otherwise. For an exhaustive list of covered reasons, please refer to your specific policy documents after purchase.
Trip Cancellation Protection
Available
A pre-existing medical condition is an injury, illness or medical condition that exhibited symptoms or was treated on, or within the 120 days prior to, the purchase date of your plan. Your plan includes a waiver of the exclusion for pre-existing medical conditions if you meet the requirements listed in your plan (See Plan Details below); otherwise, the exclusion for pre-existing medical conditions will apply. Maximum coverage for pre-existing medical conditions is limited to the trip cancellation or trip interruption coverage limit (as applicable), not to exceed $50,000.
Please Note: The plan shown below is not available to residents of NY or WA.
Insurance Benefits
Plan underwritten by Jefferson Insurance Company or BCS Insurance Company, depending on your plan and state of residence. Coverage is per person unless stated otherwise. For an exhaustive list of covered reasons, please refer to your specific policy documents after purchase.
Trip Cancellation Protection
- Up to 100% of trip cost*
- Provides reimbursement for prepaid, non-refundable expenses if you must cancel your trip due to a covered reason.
- Covered illness or injury of insured
- Covered illness or injury of family member
- Loss of employment
- Up to 100% of trip cost*
- Provides reimbursement for the unused, non-refundable portion of your trip and additional transportation costs to return home due to a covered reason.
- Covered illness or injury of insured
- Severe weather delay over 24 hours
- Car accident en route to departure
- $75,000 ($750 Dental Coverage max.)
- Reimbursement for the cost of treatment associated with a covered medical or dental emergency incurred while traveling. A deductible may apply.
- Dental sublimit applies.
- Illness causes you to have to pay to see a doctor
- Sprained ankle requires you to pay for treatment
- Lose a filling and need urgent dental treatment (Dental Coverage max applies)
- $1,000,000
- Provides medically necessary transportation to the nearest hospital or appropriate facility.
- Emergency medical evacuation: Transporting you to the nearest appropriate facility
- Medical repatriation: Getting you home after you receive care
- Transport to bedside: Bringing a friend or family member to you
- Return of dependents: Getting minors and dependents home
- Repatriation of remains: Getting your remains home
- $1,600 (Daily max.:$300 with receipts; $100 without receipts) - Minimum Required Delay - 5 hours
- Provides reimbursement for certain eligible expenses due to a covered travel delay.
- Meals
- Accommodations
- Transportation
- $3,000 ($750 High Value Item max.)
- Provides reimbursement if your baggage is lost, damaged or stolen while you are traveling.
- Car keys are stolen while sightseeing
- Luggage wheel is broken during trip
- Checked bag is lost and unrecoverable
- $600 ($100 no receipts max.) - Minimum Required Delay - 12 hours
- Your baggage is delayed by a common carrier while on your trip for the period specified in your plan documents.
- Toiletries and hygiene products
- Spare clothing
- Beauty and cosmetic supplies
Available
A pre-existing medical condition is an injury, illness or medical condition that exhibited symptoms or was treated on, or within the 120 days prior to, the purchase date of your plan. Your plan includes a waiver of the exclusion for pre-existing medical conditions if you meet the requirements listed in your plan (See Plan Details below); otherwise, the exclusion for pre-existing medical conditions will apply. Maximum coverage for pre-existing medical conditions is limited to the trip cancellation or trip interruption coverage limit (as applicable), not to exceed $50,000.
Assistance Services
Provided by Allianz Global Assistance
Concierge
Provides information about your destination before you travel and can help you select restaurants, reserve golf tee times or secure tickets to local events.
24-Hour Assistance
A broad range of services to help you 24 hours a day from anywhere in the world, whether you need emergency cash, flight information, legal assistance, a message sent home or help dealing with a medical emergency.
Plans are subject to terms, conditions and exclusions. Plan charge includes the price for insurance benefits and assistance services.
Important Disclosures
AGA Service Company compensates its travel (including event) suppliers or agencies for allowing AGA to market or offer products to customers of the supplier or agency. By purchasing, you agree to Allianz Global Assistance's Purchase Terms and Disclosures and Privacy Policy, including receiving notices and communications electronically.
PLEASE BE ADVISED: This plan contains insurance benefits (which may include disability and/or health insurance benefits) that only apply during the covered trip. This optional coverage may duplicate coverage or refunds already available or provided by your personal auto, home, renter’s, health, life, personal liability, or other insurance policy or source of coverage or refund, but may be subject to different restrictions. You should review the terms of this policy with your existing coverage. If you have any questions about your current coverage, call your insurer/health plan or insurance agent/broker. This insurance is not required to purchase any other products/services. Unless licensed, travel retailers and their employees may provide general information about the insurance, including a description of coverage and price, but are not qualified/authorized to answer technical questions about terms, benefits, exclusions, and conditions of the insurance or evaluate the adequacy of existing coverage. Plans are intended for U.S. residents only and may not be available in all jurisdictions. Additionally:
California Residents: We are doing business in California as Allianz Global Assistance Insurance Agency, License # 0B01400. California offers a toll-free consumer hotline at 1-800-927-4357.
Maryland Residents: The purchase of travel insurance would make the travel insurance coverage primary to any other duplicate or similar coverage. The Commissioner may be contacted to file a complaint at: Maryland Insurance Administration, ATTN: Consumer Complaint Investigation Property/Casualty, 200 St. Paul Place, Suite 2700, Baltimore, MD 21202.
Insurance benefits underwritten by Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101 series. A+ (Superior) is the 2nd highest of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.
This is not a complete description of all benefits and limitations. For full terms and conditions of coverage, ask your Vacations To Go cruise counselor. Prices, terms, and conditions listed in this summary are subject to change without notice, and need to be reconfirmed with your Vacations To Go cruise counselor at the time of booking.
If you book a Silversea cruise, you can purchase insurance from Silversea or from the independent insurance provider, Generali Global Assistance (formerly CSA Travel Protection). Click here to see details of the Go Plan from Generali Global Assistance.
PLEASE BE ADVISED: This plan contains insurance benefits (which may include disability and/or health insurance benefits) that only apply during the covered trip. This optional coverage may duplicate coverage or refunds already available or provided by your personal auto, home, renter’s, health, life, personal liability, or other insurance policy or source of coverage or refund, but may be subject to different restrictions. You should review the terms of this policy with your existing coverage. If you have any questions about your current coverage, call your insurer/health plan or insurance agent/broker. This insurance is not required to purchase any other products/services. Unless licensed, travel retailers and their employees may provide general information about the insurance, including a description of coverage and price, but are not qualified/authorized to answer technical questions about terms, benefits, exclusions, and conditions of the insurance or evaluate the adequacy of existing coverage. Plans are intended for U.S. residents only and may not be available in all jurisdictions. Additionally:
California Residents: We are doing business in California as Allianz Global Assistance Insurance Agency, License # 0B01400. California offers a toll-free consumer hotline at 1-800-927-4357.
Maryland Residents: The purchase of travel insurance would make the travel insurance coverage primary to any other duplicate or similar coverage. The Commissioner may be contacted to file a complaint at: Maryland Insurance Administration, ATTN: Consumer Complaint Investigation Property/Casualty, 200 St. Paul Place, Suite 2700, Baltimore, MD 21202.
Insurance benefits underwritten by Jefferson Insurance Company (NY, Administrative Office: 9950 Mayland Drive, Richmond, VA 23233), rated “A+” (Superior) by A.M. Best Co., under Jefferson Form No. 101 series. A+ (Superior) is the 2nd highest of A.M. Best’s 13 Financial Strength Ratings. Plans only available to U.S. residents and may not be available in all jurisdictions. Allianz Global Assistance and Allianz Travel Insurance are marks of AGA Service Company or its affiliates. Allianz Travel Insurance products are distributed by Allianz Global Assistance, the licensed producer and administrator of these plans and an affiliate of Jefferson Insurance Company. The insured shall not receive any special benefit or advantage due to the affiliation between AGA Service Company and Jefferson Insurance Company. Any Non-Insurance Assistance services purchased are provided through AGA Service Company. Except as expressly provided under your plan, you are responsible for charges you incur from third parties. Contact AGA Service Company at 800-284-8300 or 9950 Mayland Drive, Richmond, VA 23233 or customerservice@allianzassistance.com.
This is not a complete description of all benefits and limitations. For full terms and conditions of coverage, ask your Vacations To Go cruise counselor. Prices, terms, and conditions listed in this summary are subject to change without notice, and need to be reconfirmed with your Vacations To Go cruise counselor at the time of booking.
If you book a Silversea cruise, you can purchase insurance from Silversea or from the independent insurance provider, Generali Global Assistance (formerly CSA Travel Protection). Click here to see details of the Go Plan from Generali Global Assistance.