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Travelers Who Are Hard of Hearing or Deaf

More and more cruise ships are equipped with TTY kits that supply text telephones, vibrating alarm clocks, flashing-light door buzzers and flashing-light or vibrating alarm clocks. Some ships also have assistive listening devices available on request for onboard shows and lectures. These items are in limited supply and must be confirmed at the time of booking. On some cruise lines, deaf passengers can also request the service of sign language interpreters for shows and lectures, with a minimum of 60 days advance notice.

Service Animals
Most cruise ships will permit travel with a service animal. However, each country has rules governing the entrance of animals, and you are responsible for obtaining all required permits for the animal to depart the vessel in non-U.S. ports. To learn about a country's rules regarding service animals, contact that country's consulate or embassy in Washington, D.C. Copies of these permits, along with proof of all necessary vaccinations for the return of your animal to the United States, should be faxed to the cruise line, and copies should be brought with you onboard the vessel. The cruise lines require proof of medical necessity and appropriate training certification for service animals.

How To Contact Us
Our Special Needs department is open Monday through Friday, 8am to 7pm, and Saturday and Sunday, 9am to 6pm, Central Time, and can be reached by calling 800-998-6902. We also offer three additional ways for people who are deaf or hard of hearing to communicate with us. To communicate via Email or Instant Messenger, click here (or the blue button at the bottom of any Web page in this Special Needs section) and tell us how you wish to be contacted. The next available Vacations To Go special needs cruise counselor will contact you.

Find A Bargain on Accessible Ships

Tell us where and when you want to cruise and check any hearing-related ship features that are important to you, and we'll show you the very best discounts on all the accessible ships that meet your requirements. Select as many options as you wish, but remember that in general, the more selections you make, the fewer matches will be found.


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Select all desired if you are hard of hearing or deaf
Assistive listening devices *
Infrared system in show area to amplify dialogue
TTY phone in stateroom
Shake awake or flashing light alarm clock available
Flashing light warnings for emergencies
ASL interpreters available upon request with 60 days advanced notice
Closed caption decoders on televisions
Flashing light door buzzers available *
Flashing light smoker detectors
Service animals allowed to travel

Select all desired cabin accessibility Show additional options

Select all desired if you have low vision or are blind Show additional options

* Items require advance request. Please confirm with your agent that these items are available at the time of booking.

The Special Needs department at Vacations To Go is open Monday through Friday, 8am to 7pm, and Saturday and Sunday, 9am to 6pm, Central Time.