Coronavirus Update: April 9, 2020

People who live in Houston and the surrounding area have been ordered to stay home until April 30 unless they are conducting essential business. Vacations To Go is based in Houston and all of our employees are now working from home.
 
Customers should expect longer hold times and slower responses to emails than is normally the case. If you have an inquiry about an existing reservation and it is not urgent, please delay contacting us until after April 15, if possible.
 
We sincerely apologize for the inconvenience and appreciate your understanding as we work through an unprecedented number of vacation changes.

 
Below we’ve listed dates of suspended service by cruise line and provided links to each line's policy covering future cruise credits (FCCs) and refunds on cancelled sailings. We have also provided links to relaxed cancellation terms for bookings on future sailings.
 
In general, cruise lines are offering generous incentives to customers who accept future cruise credits (FCCs) in lieu of a refund on a sailing that has been cancelled by the cruise line. These FCCs can be applied to a future cruise on the same line and booked at Vacations To Go’s deeply discounted rates.
 
Cruise lines are advising customers who have cancelled and are due refunds that those funds will be returned within 30 to 90 days of the cancellation date.
 
No further action is needed if the booking is cancelled and it is not necessary to contact Vacations To Go.

American Cruise Lines
AmaWaterways
American Queen Steamboat Company
Avalon Waterways
Azamara
Blount Small Ship Adventures
Carnival Cruise Line
Celebrity Cruises
Costa Cruises
  • Cancelled sailings: all departures through May 31
  • Future cruise credit or refund policy for sailings that have been cancelled by the cruise line has been emailed to affected customers.
CroisiEurope
Cruise & Maritime Voyages
Crystal Cruises
Cunard Line
Disney Cruise Line
Emerald Waterways
Gate 1 River Cruises
Holland America Line
Hurtigruten
MSC Cruises
Norwegian Cruise Line
Oceania Cruises
P&O Cruises
Paul Gauguin Cruises
Ponant
Princess Cruises
Pullmantur Cruises
  • Cancelled sailings: all departures through May 29
  • Future cruise credit for sailings that have been cancelled by the cruise line
Quark Expeditions
  • Cancelled sailings: none
Regent Seven Seas Cruises
Ritz-Carlton Yacht Collection
Riviera River Cruises
Royal Caribbean International
Scenic Luxury Cruises & Tours
Seabourn
SeaDream Yacht Club
  • Cancelled sailings: all departures until May 7
Silversea Cruises
Star Clippers
  • Cancelled sailings: select departures through May 11
  • Future cruise credit or refund policy for sailings that have been cancelled by the cruise line has been emailed to affected customers.
Tauck River Cruises
U by Uniworld
Uniworld Boutique River Cruise Collection
Victory Cruise Lines
Viking
Windstar Cruises