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NorwegianCare Travel Protection Plan

Any vacation should be hassle free and worry free. Like every other part of your cruise with us, we make it easy to relax and do nothing but look forward to a great vacation. We know travel plans can be disrupted by the unforeseen, so we are pleased to offer our two plans: NorwegianCare Travel Protection Plan, or Essential Plan.

Administrator: Aon Affinity
Insurance Company: Arch Insurance Company
Emergency Assistance Provider:
CareFree Travel ProtectionTM
 
File a claimFile a Claim: www.aontravelclaim.com
 
NorwegianCare Travel Protection Plan Details

  • Cancellation protection is provided by Norwegian Cruise Line in all states except NY. In NY, Trip Cancellation is underwritten by Arch Insurance Company
  • Travel Insurance Benefits are underwritten by Arch Insurance Company
  • Emergency Assistance services are provided by CareFree Travel AssistanceTM
WHAT'S INCLUDED?
 
Trip Cancellation*
  • The Cancellation Penalty Waiver Program provided by Norwegian Cruise Line reimburses up to 100% of the otherwise non-refundable value of your prepaid cruise vacation in cash should you need to cancel your cruise vacation for any one of the specified reasons provided, such as sickness or injury of your traveling companion or family member, among others. Limitations and/or restrictions may apply.
  • Should your reason for cancellation not be covered, you will receive NorwegianCare Credits up to 90% of the non-refundable pre-paid travel arrangements booked with Norwegian Cruise Line.*
Trip Interruption1
  • The plan reimburses up to 150% of the otherwise non-refundable of the pre-paid, unused cruise expenses, and additional travel expenses as defined, if your trip is interrupted for one of the specified reasons provided, including but not limited to the unexpected sickness or injury of your traveling companion. Limitations and/or restrictions may apply.
Trip Delay1
  • The plan may reimbuse up to $1,000 if your trip is delayed for 3 hours or more for covered reasons, such as Common Carrier delay.
Accident and Sickness Medical Expenses1
  • Coverage up to $50,000 for Accident and $50,000 for Sickness expenses, including copays and deductibles, that you incur while you are on your trip. Coverage may be secondary to your primary and supplemental medical insurance.
  • In many states, coverage is excess to the primary or supplemental medical insurance that you may already have. This means that you may be asked to file a claim with your primary and/or supplemental insurance providers first and this plan will provide reimbursement for eligible expenses which were not covered by the other providers. This includes deductibles, co-pays, follow-up care, etc. that you incur within 1 year of the date of your Accident or onset of your Sickness.
Emergency Medical Evacuation and Repatriation of Remains1
  • Coverage up to $250,000 for the cost of necessary medical transportation services and coverage up to $50,000 for repatriation expenses. Must be coordinated by the Assistance Provider.
Baggage and Personal Effects1
  • Coverage up to $1,500 for loss, theft, or damage to your bags or personal effects, provided you have taken all measures to protect, save and or recover property. Secondary to any coverage you may have for the lost or damaged items.
Baggage Delay1
  • Coverage up to $500 if your bags are delayed by a Common Carrier for 24 hours or more. Secondary to any coverage you receive from the Common Carrier.
  • Depending on your state of residence, this benefit may be excess to other coverage that you may have. You may be asked to file a claim with the party or parties responsible for the loss first, before claiming under this plan.
24/7 Emergency Assistance Services2
  • Travel Assistance, Medical Assistance, and Emergency Services
  • Within the U.S. and Canada: 1.877.303.5909
  • Outside the U.S. and Canada, call collect: 1.516.342.4594
1 Insurance benefits underwritten by Arch Insurance Company.
2 Assistance Services provided by CareFree Travel AssistanceTM
 
*New York Residents: Trip Cancellation benefits are underwritten by Arch Insurance Company. The Cancel for Any Reason NorwegianCare Credit program is provided by Norwegian Cruise Line and may be purchased separately from the Travel Insurance benefits.
 
Plan terms, limitations, and exclusions apply. Review your state-specific plan description for details.

Essentials Post-Departure Travel Protection
 
When planning a great vacation, you want to think about nothing but having a good time, but things CAN happen!
 
Essentials Travel Protection can help protect you from unexpected expenses. Here’s how...
 
Travel Insurance Benefits - underwritten by Arch Insurance Company

Trip Delay
Reimbursement if your trip is delayed for 3 hours or more for covered reasons, such as Common Carrier delay
Up to $1,000
Accident Medical/Sickness Medical
Reimbursement if you get sick or injured on your trip
Up to $50,000 each
Emergency Evacuation
Coverage if you need emergency medical transportation
Up to $250,000
Repatriation
Coverage provides for shipment of remains in the event of death during the trip
Up to $50,000
Baggage Loss
Reimbursement if your things are lost, stolen or damaged
Up to $1,500
Bag Delay
Reimbursement if bags are delayed 24+ hours and you need to purchase necessary items
Up to $500
 

Worldwide Emergency Assistance - non-insurance services provided by CareFree Travel AssistanceTM
24/7 CareFree Travel AssistanceTM Travel Assistance, Medical Assistance, Emergency Services
 
Within the U.S. and Canada: 1.877.303.5909
Outside the U.S. and Canada, call collect: 1.516.342.4594

This is not a complete description of all benefits and limitations. For full terms and conditions of coverage, ask your Vacations To Go cruise counselor. Prices, terms and conditions listed in this summary are subject to change without notice and need to be reconfirmed with your Vacations To Go cruise counselor at the time of booking. 

If you book a Norwegian cruise, you can purchase insurance from Norwegian or from the independent insurance provider, Generali Global Assistance (formerly CSA Travel Protection). Click here to see details of the Go Plan from Generali Global Assistance.