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Aurora Special Needs Info

All cruise ships have a limited number of accessible cabins and in-room special needs amenities such as TTY phones and vibrating alarm clocks. To obtain the cabin and amenities you require, book early. It is also important to communicate your special needs to your Vacations To Go cruise counselor prior to booking so he or she can determine whether your needs can be met.

The Special Needs information shown for this ship was provided by the cruise line and Vacations To Go is not responsible for any errors or omissions.

For complete information about this cruise ship, including a picture, click here.

To view a detailed list of accessible cabins and measurements, click here.

For passengers with limited mobility
Wheelchair accessible cabins Yes
Cabins with widened stateroom door Yes
Cabins with widened bathroom door Yes
Cabins with roll-In shower Yes
Note: Wet room style shower rooms with a flush threshold into the cabin (with the exception of Suites and Mini suites which offer a bath as well as a wet room shower).
Cabins with fold down shower bench Yes
Number of inside accessible cabins 0
Number of outside accessible cabins 0
Number of veranda accessible cabins 0
Number of suite accessible cabins 30
Push-button cabin door Yes
Push-button bathroom door Yes
Additional grab bars in bathroom and shower Yes
Raised toilet seats Yes
Note: Toilets are 16 to 18 inches tall, raised seats available upon request (4 inches)
Toilet grab bar Yes
Transfer bench upon request Yes
Safe accessible from wheelchair Yes
Elevators support wheelchairs Yes
Elevators support scooters Yes
Elevators support electric wheelchairs Yes
Wheelchair access to all public rooms Yes
Ramps to all passenger areas, all decks Yes
Automatic doors to all public areas, all decks Yes
Power wheelchairs or scooters can be recharged in cabin Yes
Accessible public restrooms on every deck Yes
Access to a pool and/or a jacuzzi with a lift Yes
Note: Aurora’s Crystal Pool offers the additional benefit of a pool hoist, for which your companion can assist you to operate. The pool hoist is located at the deep end of the pool so any assistance you require from your companion will be at this end of the pool. Weight limit is 300lbs
Wheelchair spaces in the theatre Yes
Note: Also has a reserved area for your companion
Pier assistance offered Yes
Note: Only when sailing from Southampton
Early embarkation/disembarkation offered No
For passengers who are Hard of Hearing or Deaf
Assistive listening device available upon request Yes
Note: Also offers hearing loop facility at Southampton cruise terminals and Reception desks on board
Infrared system in show area to amplify dialogue Yes
Note: Playhouse Theatre and Curzon Theatre (headsets at reception)
TTY phone in stateroom Yes
Shake awake or flashing light alarm clock on request Yes
Note: Ameriphone kit
Flashing light warnings for emergencies Yes
Note: Ameriphone kit
Closed caption decoders on televisions No
Note: Only available on DVDs and in-cabin emergency video (which also has British Sign Language)
Flashing light door buzzers available Yes
Note: Ameriphone kit
For passengers with low vision or who are blind
Daily activity list offered in large print Yes
Daily activity list offered in braille Yes
Menus offered in large print Yes
Note: Speak with restaurant manager to arrange
Menus offered in braille Yes
Cruise services directories offered in large print Yes
Cruise services directories offered in braille Yes
Elevators have braille, tactile and audible arrival alerts Yes
Service animals allowed onboard Yes
Early embarkation/disembarkation upon request No
Tactile and braille signage in public areas Yes
For Passengers with Diabetes
Refrigerator in cabin Yes
Sugar-Free desserts available Yes
Container for needle disposal on request Yes
Note: Request from cabin steward
Doctor on board Yes

The Special Needs department at Vacations To Go is open Monday through Friday, 8am to 7pm, and Saturday and Sunday, 9am to 6pm, Central Time.